Contents
Terms of Service
1. Introduction
Welcome to Avelok! These Terms of Service ("Terms") govern your access to and use of Avelok's website, mobile application, and services (collectively, the "Service") operated by Avelok Inc. ("we," "our," or "us").
2. Acceptance of Terms
By accessing or using our Service, you agree to be bound by these Terms and our Privacy Policy. If you disagree with any part of these terms, then you may not access the Service.
You must be at least 13 years old to use our Service. If you are under 18, you represent that you have your parent or guardian's permission to use the Service.
3. Description of Service
Avelok is a comprehensive table tennis platform that provides:
- AI-powered coaching and performance analysis
- Court booking and reservation services
- Player matching and community features
- Video analysis and highlight generation
- Training programs and skill assessments
4. User Accounts
To use certain features of our Service, you must create an account. You agree to:
- Provide accurate, current, and complete information during registration
- Maintain and promptly update your account information
- Maintain the security of your password and account
- Notify us immediately of any unauthorized access or security breach
- Accept all risks of unauthorized access to your account and information
We reserve the right to suspend or terminate accounts that violate these Terms or engage in fraudulent, abusive, or illegal activities.
5. Court Bookings and Payments
When booking courts through our platform:
- Booking fees are charged when you confirm a reservation
- Cancellation policies vary by venue and are clearly displayed before booking
- Refunds are processed according to the specific cancellation policy
- You are responsible for arriving on time for your booking
- Additional fees may apply for equipment rental or premium services
6. AI Coaching Services
Our AI coaching features use advanced algorithms to analyze your gameplay and provide personalized recommendations. Please note:
- AI analysis is based on available data and may not capture all aspects of your game
- Results and improvements may vary based on individual effort and circumstances
- AI recommendations should complement, not replace, professional coaching
- We do not guarantee specific performance improvements
7. Community Guidelines
To maintain a positive environment, all users must:
- Treat all community members with respect and courtesy
- Refrain from harassment, bullying, or discriminatory behavior
- Keep all content appropriate and family-friendly
- Avoid spam, commercial solicitation, or self-promotion
- Respect others' privacy and personal information
- Report inappropriate behavior or content to our moderation team
8. Intellectual Property
The Service and its content, features, and functionality are owned by Avelok Inc. and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.
You retain ownership of content you upload but grant us a license to use, modify, and display it in connection with providing the Service.
9. Limitation of Liability
To the fullest extent permitted by law, Avelok shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation:
- Loss of profits, data, use, goodwill, or other intangible losses
- Damages resulting from unauthorized access to or alteration of your data
- Damages resulting from any conduct or content of third parties
- Damages related to court bookings or venue services
10. Changes to Terms
We reserve the right to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.
11. Contact Information
If you have any questions about these Terms of Service, please contact us:
Email: contact@avelok.com
Address: Hong Kong